Frequently Asked Questions
Everything you need to know about your Tantaly shopping experience.
How long does shipping take?
Standard shipping typically takes 5-7 business days, while express shipping arrives within 2-3 business days. You will receive a tracking number via email as soon as your order ships.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to start your request and receive a prepaid shipping label.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your own to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your materials sustainably sourced?
At Tantaly, we prioritize ethical manufacturing. We partner with certified factories that use high-quality, durable fabrics designed to last through many seasons of wear.
Can I change or cancel my order?
Orders can be modified or canceled within 1 hour of placement. After this window, our warehouse begins processing, and we are unable to make further changes.